Jobs

We are recruiting content writers/managers and boosters for the upcoming Diablo games and other titles we currently do not have in our shop.
Please don't ask customer support about work, they can't help you. Everything you need to know is on this page and other places on this website. Only HR can answer your questions about jobs via email listed below.

We are always looking for serious and reliable gamers who value quality above everything else. Ideal candidate is detail-oriented individual who strives to improve every day. If you want career in gaming industry, we have many opportunities from booster to management positions.
We believe in fairness and transparency so you will always receive an honest feedback about your performance. Your salary will depend on how valuable you are to the company, so people able to tackle the hardest problems are the most desired.
We respect ideas/creativity and if you generate profit with your contributions, you will be able choose or even create your own career path based on the tasks you enjoy doing the most.

All jobs described here are remote work from home, which is usually solitary so make sure that this lifestyle fits your personality (self-assess). We embrace this model because we don't need to rely on local talent and you save time/money on commute and appearance. Remote work is for people who value their freedom and like to work on their own schedule but you must also be reliable and dependable. We are looking for self-starter professionals who can quickly adapt to ever-changing online games. If you need hand-holding with every little thing or daily pat on the back, remote work is not for you.

This opportunity is quite unique and you will learn a lot of advanced internet/gaming skills and tricks so you need to have a solid background of 'office skills' already. Working for ItemForge is much harder than similar e-commerce jobs in other industries because of the complexity and constant changes of online games - learn & adapt is the name of this game.
You don't need any spectacular gaming skills or accomplishments to work here. Attention to details, knowledge of the economy, itemization and relevant game mechanics are far more valuable. Theory is more important than practice when it comes to non-gaming positions - knowing how to do something does not require actually accomplishing it e.g. grinding a cosmetic item.

Basic training will be provided, but depending on the position and your qualifications, you may need to learn a game for free during your 1-3 months trial. If you never played the most popular MMOs in the world, you will have to catch up in your off hours. Don't worry, you will have xx hours to decide if you want this job before committing. Above average gamer can usually reach endgame and learn basics (which are required to perform initial tasks) in 100-200 hours of power gaming and/or reading.
It would be great if you played the game you are working on in your free time but it's not required to keep the job. Reading forums and patch notes is usually enough to stay up to date long-term.

We Offer:
- A lot of freedom and/or flexible hours.
- Long term: this job is for years - the game may change, but the players remain the same!
- Wide variety of interesting tasks, no day is the same.
- Challenging projects for the brightest.
- 30 paid days off (of your choice) a year so you can celebrate holidays of your country/religion and/or take vacation(s).

We Require:
- Attention to details.
- Professionalism.
- Passion for MMO games.
- Ability to read, adapt and learn fast (games change all the time, you need to stay up to date).
- Minimum 20-40h a week (many positions have flexible hours).
- At least communicative English (content creators need professional level).
- Scheduled overtime every few months (after new season/patch is released).
- Stable internet + PC able to handle the newest MMO games.

Desired Traits:
- Striving to improve and be better every day.
- Never making the same mistake twice.
- Great problem solving skills.
- Ability to focus on task at hand without tunnel vision.

You will NOT be a great fit if:
- You didn't spend at least a few thousands hours playing computer games (you must communicate and think like a gamer).
- You use default settings and your computer usage is limited to browsing web pages (weak API experience).
- You are not able to dedicate the best hours of your day to this work or need a close supervision (you are not able to motivate yourself).


The following order delivery positions are available:
BOOSTER 40+h a week ($1-3 / hour - about $200-500 / month) Medium
TRADER 40+h a week ($3-5 / hour - about $500-750 / month) High

Content Management (CM)
Every CM position will have a wide range of tasks and responsibilities but the main theme of them all is product management, expect to do that at least 75% of the time. You will be creating content that potentially thousands of people will read so it must be perfect. You need to write it like a reporter (wiki style), stick to the facts and relevant info, not opinions or wall of text. Advanced English, precision and attention to details are the most important skills for those positions so if you can't put five sentences together without making a typo, look for a job elsewhere.

The following CM positions are available:
ASSISTANT 40+h a week ($2-4 / hour - about $300-600 / month) Low
CONTENT MANAGER 20+h a week ($4-7 / hour - about $500-1000 / month) High
CONTENT WRITER 10+h a week (fixed price per project) High
MASTER 40+h a week (% of the profit and/or a fixed salary) High



BOOSTER 40+h a week ($1-3 / hour - about $200-500 / month) Medium

Special requirements: online a lot.
This offer is for basic services (minimal game knowledge and average+ skills). If you are a very skilled gamer and can supply premium (top rating) boosts without our help (know-how and accounts), then please send us a list + price of services you can provide via supply channel. Any popular game will work, not just the ones we have in the shop right now.
This work is about achieving specific goals within a set deadline. The more games you learn, the more orders you will be eligible to get so we suggest learning minimum three. You should know at least one of them quite well already, otherwise you will need to learn it. If you prove to be efficient and reliable, it will become a full time job.

You will be doing either on demand live boosting (playing with the customer) or perform grinds/leveling on customer's account or a mix of both. Please indicate in your application which delivery method appeals to you the most.
Services must be performed 100% by hand, you are not allowed to use or install anything beside the official game client and VPN Tunnel, which will be provided - you will play from the same location as customer (anywhere in the world).

If you are very efficient and creative, you can complete some (but not all) of the orders a few times faster or do 2-3 orders at the same time. This means double or even triple hourly rate but it is very random so you need to be ok with the basic rate, even during jobs that take weeks to complete. Other than that, there is no advancement/promotion opportunity, your base rate will never increase.
You will be paid a fixed price for an average delivery time, deadlines are very fair and you are not expected to play more than 8-12 hours a day. Whenever you complete order in 50% or 150% of the time, you will still be paid the same amount, this way efficiency is encouraged.
This position will require good enough PC to handle the newest games (sometimes multiple clients opened at the same time) and patience for menial tasks.


TRADER 40+h a week ($3-5 / hour - about $500-750 / month) High

Special requirements: working knowledge of Diablo 2 items and their market price, online a lot, fast typing, 99% correct English.
Responsibilities include:
- Delivering D2 orders.
- Customer support (written), including advising customers which products to buy, based on their progress and preferences.
You need to enjoy trading and know the market availability and price of every D2 item. You will also need a basic knowledge of all games and services we offer so you can provide support and handle orders for other games. Prior CS or D2 order delivery experience is desired.
Ideally you will be able to help with simple CM tasks during downtime between orders. This will guarantee enough work, regardless of the demand (which is seasonal).


ASSISTANT 40+ hours a week ($2-4 / hour- about $300-600 / month) Low

Special requirements: you will strive to advance to CM or Trader within the next 2 years (this position has elements of both).
Responsibilities include:
- Taking + cropping screenshots and simple ctrl+v edits of product descriptions.
- Delivering D2 orders without customer interaction.
- (optional path) Making gameplay videos (dubbing is not required).
You will work with all games and help CM/Trader with the easiest and the most time-consuming tasks.
This position will require a mix of skills from CM and Trader positions but you don't need to have them highly developed yet. You do need to make a plan and pursue it to improve your skills and English in order to advance, otherwise we won't be able to guarantee a full-time work. Many tasks require a specific set of skills and knowledge to perform properly so we have a limited availability of positions for trainees.


CONTENT MANAGER 20+ flexible hours a week ($4-7 / hour- about $500-1000 / month) High

Special requirements: 99% correct English and attention to details.
Responsibilities include:
- Adding statistical/mathematical data to descriptions (hard ctrl+v).
- Replicating/updating offer on different marketplaces (auctions) and finding new channels of sales/supply.
- Summarizing guides (excerpt).
- Proofreading and testing shop in general.
- (optional path) Managing social media and community.
Nobody with a few years of daily computer/internet usage should have any problem with using different API(s) to do mostly ctrl+v. You will not be asked to create anything but to fit existing text into a different layout with no errors or to re-write a wall of text into a short guide (minimum words, maximum info).


Specialization will take you on a slightly different path but the base requirements and responsibilities will remain the same. Creating your own catalog will be available to you only after you prove yourself by working as a basic CM first.

CM: GAMER SPECIALIZATION
Special requirements: strong gaming and problem solving skills.
Additional responsibilities include:
- Researching, adding and updating products for new games (you will get assistance if amount of work is significant).
- Figuring out the safest methods of delivery and testing new services.
- Reverse engineering services and monitoring competitiveness of ItemForge's offer.
We are looking for a person who has no trouble excelling at any new game when playing on release day (have done it at least 3 times in the past 3 years).
Have you tried dozens of games but never played any for more than 1000 hours?
Are you a 'patch warrior', coming back to the game when new content is released, only to play it for a few days/weeks before 'shelving' it until the next patch?
Do you quickly learn mechanics and reach top 1%+ of the player base in any game you play?
Are you not an expert (10.000+ hours) in any game right now but can become one if it was your job?
If answer to 3+/4 of these questions is yes then this position is for you!
Depending on game's complexity and speed of updates, you may be managing from a fraction of one big game to a dozen+ titles at the same time. If game you already know very well is complex enough and popular enough, you can dedicate yourself to adding and improving hundreds of products for that one title.

CM: RESELLER SPECIALIZATION
Special requirements: you need to be from a country where suppliers live.
Additional responsibilities include:
- Identifying products/services that we don't yet have but customers will want.
- Setting up supply-delivery chains with the help of ItemForge's resources.
You will look for suppliers and negotiate deals with them, then add their products to our store and keep them updated long-term.

CM: TRANSLATOR SPECIALIZATION
Special requirements: professional level of a valuable language.
Responsibilities include:
- Providing customer support in English and your second language.
- Translating content to the most profitable languages, starting from DE, FR and PL.
English descriptions will be constantly updated and improved, you will need to keep up or work around it.


CONTENT WRITER 10+ flexible hours a week (fixed price per project) High

Special requirements: sufficient expertise to create valuable and high quality content.
Responsibilities include:
- Writing descriptions and FAQ/guides: present all relevant info, using as few words as possible e.g. write a gear guide and explain why these items were chosen.
- (optional path) Adding/updating advanced and difficult products like rare items in D2: know all the possible options and their market price/availability.
When you prove yourself, hourly billing may be possible if you want it.

You need to know game mechanics and itemization by heart (at least 3000 hours /played and /read in the past 3 years). Guidelines: be in the top 1% (0.1% or better preferred) in at least one aspect: Economy/PvP/PvM/Cosmetic.
D2: Know how to make build guides and market price/availability of every useful item - someone who became rich via trading and/or created min-maxed builds should have that knowledge.
D3: Know all popular builds, general stats priority and which items enable/enhance which build - someone with 5000+ paragon and many high-end characters should have that knowledge.
WoW (low priority atm): Know how to farm all cosmetic items and how to use resources/mechanics to speed everything up e.g. fast rep grinding - someone who completed almost all achievements should have that knowledge.

If you think you have what it takes, prove your expertise by comparing yourself to the best players (each aspect separately) and answer the following question:
D2: What are the full stats (including def, req etc.) of perf Kurast Dream and Exile?
D3: What are the values of perf rare amulet and perf properties of the best leveling legendary boots (used to quickly reach 70 lvl)?



MASTER 40+ flexible hours a week (% of the profit made by your work and know-how and/or a fixed salary) High

Special requirements: in-depth game knowledge - 10.000+ hours played and impressive accomplishments to back it up.
You will be solely responsible for adding and maintaining offer for at least one popular online game that is not in ItemForge's offer already.
It is a challenging work that involves all of the jobs above so writing descriptions, guides, inventing products to sell and setting up supply-delivery chain with the help of ItemForge's resources. You need to be independent, self-motivated and be able to figure out things by yourself. Little to no training will be provided - you are expected to know how to do everything (and do it well). This opportunity is for top <1% players ONLY and will require a serious intellectual commitment from you.




Need all of the following information in your offer, failing to provide a clear answer to any of the topics will most likely cause your application to be auto-declined. Email your application to (title format: position / game / name e.g. Content Manager / D2+D3 / John Smith).
1. Which position are you applying for, why that one? Which responsibility do you find the most/the least appealing? What will you be doing most of the time (what do you think this position is all about)?
2. Typing speed (words/strokes per minute via 10fastfingers - best out of 3).
3. Experience in online gaming industry and Diablo knowledge.
4. MMO accomplishments (only list impressive things that take thousands of hours).
5. Weekly and yearly availability (how many hours and days per week you want to work and for order delivery positions, also how many hours you will be available).
6. Preferred trial and long-term hourly price.
7. Can you play without ping issues on servers located in Europe and America? (try D3 trial and make some levels on BOTH game modes).
8. Cover letter (Why do you want this job? What makes you the right fit? Why should we give you a chance?).
9. Previous work experience and where you are from.
10. PC & internet specifications.
11. Additional requirements for some of the jobs:
- Booster: Can you stream? Do you want to perform mostly Self Play or Account Share?
- Trader: Are you able to help with CM tasks?
- Assistant: What's your plan for developing skills required to advance?
- CM: Would you like to pursue any of the optional paths? If so, tell us why.
- Writer: sample of your work, comparison to the best players and answer to the question.
You will receive an automated response, acknowledging that we received your email. If you don't hear back from us within a week, we are probably not interested or busy, but we will (eventually) respond to every application.
Good luck :)