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FAQ Topics
Single Player
Self Play - you play with your hero (no account sharing).
This mode allows you to play on Single Player, Open Battle.net and TCP/IP (LAN/Network). It is not connected to closed (regular) Battle.net in any way, closed means that your save files are stored on their server.
Our mule files should work with any mods but we can only guarantee compatibility with the official installation. You can buy something small to test it before making a large purchase :)
By default we deliver LOD Softcore items, you may request Classic/Hardcore via checkout comment but please make sure that what you ordered can exist on CL (check if Classic server is available on product page).
Single Player (offline mode) on D2 Resurrected (D2R) works the same as old Diablo. Deliveries will be made with the original PC Diablo 2 save files, which you can move to your D2R save folder (described in a file delivery method below). You can then easily move items from that mule to your character by using shared stash.
Currently offline console players can't import save files so there is no way to deliver Single Player items on Xbox, PlayStation or Nintendo Switch.
Ladder-only unmade runewords such as Infinity will not work in Diablo 2, they are meant to be used in D2R. If you play D2 then you need to buy already made ladder-only runewords. Product description indicates whenever RW is ladder-only or not.
Since you may easily dupe (duplicate) items by copying and replacing/renaming your save file, we will deliver 10 items for every 1 item purchased from the following categories:
- Runes.
- Jewels (of the same color).
- Magic Charms (with matching skin).
- Gems and misc consumables like Token (note that Keys/Organs won't open portals unless you play D2R).
It includes all combinations of the above e.g. crafting packs, but excludes 10-40 item packs such as rune pack.
Unless otherwise specified in product description, item statistics will be within possible/listed stats range. You can select guaranteed values via options.
Items will not disappear, even if description says so (unperm). We don't have SinglePlayer-only products with dedicated descriptions so those labels apply only to Closed Battle.net.
FILE DELIVERY (default)
We will send your items on a mule.d2s file. You need to copy it to the folder specified below and it will be accessible on your character selection screen and via shared stash in D2R.
Your save file is stored on your hard drive, you can search for your character's name (name.d2s) or go to:
D2R Windows C:\Users\NAME*\Saved Games\Diablo II Resurrected
D2 Windows C:\Users\NAME*\Saved Games\Diablo II
MAC /Applications/Diablo II/Save (CMD+Shift+G in Finder)
SANDBOXIE C:\Sandbox\NAME*\DefaultBox\user\current\Saved Games\Diablo II
There will be many other save files with your char's name but only the one with .d2s extension matters.
*your Windows username
File will contain level 1 mule character(s) on which you will find item(s) you ordered. If you made multiple orders we may combine them and deliver all in one file.
You can transfer items with our help via Open Battle.net, your friend or by yourself via LAN as described below (there is no LAN in D2R so use shared stash).
To open two Diablo from the same computer, you will need to copy your Diablo installation and use program called Sandboxie (right-click on d2 shortcut and choose 'run sandboxed') or two Windows users with Fast User Switching enabled. Of course you may also use two computers or other sandboxing software but we are not aware of any free and safe alternatives.
FILE DELIVERY (your file)
You may email us .d2s file of your character (by responding to your order receipt) and we will put items on it. You then need to replace your old save but note that if you were playing in the meantime, you will lose all progress you made since you sent it. Please make sure that you have enough room, otherwise we may throw away item(s) you care about!
We won't do this for D2R character files, please use shared stash and mule items yourself.
Face2Face DELIVERY (paid)
If you want f2f delivery, you need to purchase mule help and we will assist you with item transfer on Open Battle.net. It is accessible via main menu 'Other Multiplayer', you need legit cd-key and current patch to access it.
We can't guarantee it will be successful due to technical difficulties and system incompatibilities present on Open Battle.net. In such case we shall refund you and you can use other delivery method for free.
You join with your character(s) and we join with a mule. For your safety and privacy we will not talk to you ingame (unless you initiate it), if you have any questions please contact us outside of the game.
You will receive game name in this format: name / password, you have to copy or type it in when on 'join game' menu (see picture below).
We always deliver in Act 1 Town (Rogue Encampment) on Normal difficulty, via trade window or we will drop items on the ground. Please leave the game as soon as possible after looting the item(s), otherwise game may rollback (crash) and item(s) will be lost forever (also happens when game host leaves).
This mode allows you to play on Single Player, Open Battle.net and TCP/IP (LAN/Network). It is not connected to closed (regular) Battle.net in any way, closed means that your save files are stored on their server.
Our mule files should work with any mods but we can only guarantee compatibility with the official installation. You can buy something small to test it before making a large purchase :)
By default we deliver LOD Softcore items, you may request Classic/Hardcore via checkout comment but please make sure that what you ordered can exist on CL (check if Classic server is available on product page).
Single Player (offline mode) on D2 Resurrected (D2R) works the same as old Diablo. Deliveries will be made with the original PC Diablo 2 save files, which you can move to your D2R save folder (described in a file delivery method below). You can then easily move items from that mule to your character by using shared stash.
Currently offline console players can't import save files so there is no way to deliver Single Player items on Xbox, PlayStation or Nintendo Switch.
Ladder-only unmade runewords such as Infinity will not work in Diablo 2, they are meant to be used in D2R. If you play D2 then you need to buy already made ladder-only runewords. Product description indicates whenever RW is ladder-only or not.
Since you may easily dupe (duplicate) items by copying and replacing/renaming your save file, we will deliver 10 items for every 1 item purchased from the following categories:
- Runes.
- Jewels (of the same color).
- Magic Charms (with matching skin).
- Gems and misc consumables like Token (note that Keys/Organs won't open portals unless you play D2R).
It includes all combinations of the above e.g. crafting packs, but excludes 10-40 item packs such as rune pack.
Unless otherwise specified in product description, item statistics will be within possible/listed stats range. You can select guaranteed values via options.
Items will not disappear, even if description says so (unperm). We don't have SinglePlayer-only products with dedicated descriptions so those labels apply only to Closed Battle.net.
FILE DELIVERY (default)
We will send your items on a mule.d2s file. You need to copy it to the folder specified below and it will be accessible on your character selection screen and via shared stash in D2R.
Your save file is stored on your hard drive, you can search for your character's name (name.d2s) or go to:
D2R Windows C:\Users\NAME*\Saved Games\Diablo II Resurrected
D2 Windows C:\Users\NAME*\Saved Games\Diablo II
MAC /Applications/Diablo II/Save (CMD+Shift+G in Finder)
SANDBOXIE C:\Sandbox\NAME*\DefaultBox\user\current\Saved Games\Diablo II
There will be many other save files with your char's name but only the one with .d2s extension matters.
*your Windows username
File will contain level 1 mule character(s) on which you will find item(s) you ordered. If you made multiple orders we may combine them and deliver all in one file.
You can transfer items with our help via Open Battle.net, your friend or by yourself via LAN as described below (there is no LAN in D2R so use shared stash).
To open two Diablo from the same computer, you will need to copy your Diablo installation and use program called Sandboxie (right-click on d2 shortcut and choose 'run sandboxed') or two Windows users with Fast User Switching enabled. Of course you may also use two computers or other sandboxing software but we are not aware of any free and safe alternatives.
FILE DELIVERY (your file)
You may email us .d2s file of your character (by responding to your order receipt) and we will put items on it. You then need to replace your old save but note that if you were playing in the meantime, you will lose all progress you made since you sent it. Please make sure that you have enough room, otherwise we may throw away item(s) you care about!
We won't do this for D2R character files, please use shared stash and mule items yourself.
Face2Face DELIVERY (paid)
If you want f2f delivery, you need to purchase mule help and we will assist you with item transfer on Open Battle.net. It is accessible via main menu 'Other Multiplayer', you need legit cd-key and current patch to access it.
We can't guarantee it will be successful due to technical difficulties and system incompatibilities present on Open Battle.net. In such case we shall refund you and you can use other delivery method for free.
You join with your character(s) and we join with a mule. For your safety and privacy we will not talk to you ingame (unless you initiate it), if you have any questions please contact us outside of the game.
You will receive game name in this format: name / password, you have to copy or type it in when on 'join game' menu (see picture below).
We always deliver in Act 1 Town (Rogue Encampment) on Normal difficulty, via trade window or we will drop items on the ground. Please leave the game as soon as possible after looting the item(s), otherwise game may rollback (crash) and item(s) will be lost forever (also happens when game host leaves).