A lot of time and money was invested to improve your experience and to make purchasing as intuitive and informed as possible. Every detail was meticulously crafted but it is still just a work in progress, there is always something that can be added or improved.
Here you will find a list and tips on how to use itemforge.com to the fullest.
BROWSING
Every product has:
-
Delivery time and price that will change based on selected options (or game mode).
- (?) buttons that explain
possible options in detail when you hover over or click them
- Link (top right corner of product page) explaining
delivery method and delivery details like which information from you is required and other guidelines
- Attributes which can be used to
filter products on category page or to compare items side by side with
comparison list, which is accessible by clicking small diagram icon near 'Add to Cart' button (very useful for comparing full gear sets)
-
Wishlist is accessible by clicking small heart icon near 'Add to Cart' button, you can share and edit your list on 'My Account' page.
- Picture which can be enlarged when you click or hover over it
1) If you know exactly what you want, try using
search bar in the header (top of every page) and it will display suggested results. It will correct minor typos and can also be used to find shop categories.
If you don't see what you are looking for, try typing in full product name or just press enter or click search icon to see advanced search options.
2) Before buying anything, you need to
choose your server from a dropdown (top-right side of category page or first option dropdown on product page). Not all items are available on every game mode and price/delivery may vary from server to server so please choose it before browsing. Shop will remember your choice via Cookie but you can also easily change it at any time by selecting another server from this dropdown.
3) You can make a quick
purchase from category page (without opening product page or selecting any options) but only very basic customization is available this way. If you need to know details about the service or require a full list of options, you will need to go to product page or use
QuickView (button is available when you hover over a picture, it is located in top-right corner).
Short description is available only if you use QuickView or browse as a list (instead of default grid layout). You can change between list and grid view with icons located in top-left corner of category page.
4) You can use filters (below header, on top of category page) to narrow down results to specific properties you are looking for. If you want to
retain filters whilst browsing other categories (for example to check helms and then belts), then you should use category filter after selecting other filters. Filters are especially useful for:
- distinguishing Self Play (Trade/Boost) and Account Share services (Power Leveling), usually you still have to pick your choice via option
- limiting level required to items that you can equip right now or price to fit your budget
- filtering items by their quality/type or class that can use it
There is also a
SortyBy option (top right corner of category page) that enables you to arrange (A-Z or 1-∞) products by: popularity (default), price, delivery time, level required and sometimes other properties, unique to the game/category you are browsing.
5) If you want to learn more about products, check
buyer's guide on top of every category page. You can find useful information and tips about that product group, which will help you to choose or understand how it works. You need to click 'read more' to unwrap full length.
CUSTOMER SUPPORT
Available
contact channels are click-able in the header or you can use our
contact form. You can also help yourself by finding answers to the most common questions in this FAQ.
CHECKOUT
You can
purchase as a guest and if you don't complete your purchase right away, all items added to your cart will stay there for 30 days via cookie (unless price or terms change). If you register account, you will be able to go through checkout faster and when you log-in, your
saved cart will be transferred between devices.
If you register account using the same email as you used during checkout as a guest, your
previous guest purchases will be displayed in your account.